Join Collins Comfort, a leader in the home services industry, as a Field Retail Account Specialist! We’re seeking dynamic individuals with a passion for customer engagement, sales growth, and relationship building. In this unique role, you’ll manage a small territory of key retail locations, generating new HVAC sales leads in-person while creating lasting relationships with our retail partners.

A “Day in the Life”

You’ll spend your day on-site at 1-2 of your locations, generating sales leads by walking the store & engaging with all customers, informing them of the HVAC services we offer, and encouraging an appointment for a Sales Expert to visit the home for a precise quote. As needed, partner with store management to provide education to retail employees in an effort to build awareness about the HVAC program and create more leads. Additionally, you will update store signage and marketing materials within your territory.

You’ll thrive in this position if you possess strong communication skills, a knack for relationship building, and a drive for results. Experience in retail or account management is a plus, but we value passion and potential above all.

Join us in making homes more comfortable! Apply now and become part of a team that values innovation, collaboration, and excellence. Your future begins here at Collins Comfort!

Key Points

• This full-time or part-time position is based in the field! The retail stores are located in the North and West parts of the valley: Scottsdale, W Phoenix, Peoria, Goodyear, Surprise, S Scottsdale, Buckeye, & Happy Valley.
• Please note, You MUST be available for a weekend schedule to include Saturdays!
  • Full-Time is offered as 4 x 10 hour days- you have the flexibilty to choose the Wednesday-Saturday or Thursday-Sunday schedule. Enjoy 3 consecutive days off!
  • Part-Time is offered as 8-10 hour days- you have the flexibility to choose a 3 day shift Thursday-Saturday or Friday-Sunday OR a 2 day shift Friday-Saturday. Perfect for supplemental part-time income! 

What’s In It For Me?

• Competitive compensation! Targeting an annual comp of $75,000+ (full-time) with a $20/hour base plus uncapped commission
• Paid Training with a dedicated & supportive management team
• Flexible Weekend Schedules offering full-time & part-time options!
• Robust Time Off Plan (for Full-Time Associates) includes PTO, sick time, 6 paid holidays, plus your birthday is a free paid day off every year (part-time associates receive 1/2 day paid birthday)!
• Excellent Benefits Package (for Full-Time Associates) Health, Vision, & Dental, Short- and Long-Term Disability options for your and your family to choose from, 401K Retirement Plan with company match, Company-paid Life Insurance, Special Program Options such as HSA, FSA, EAP, Legal Services, Identity Theft, & Pet Insurance 
• Working in a dynamic, inclusive, fun & casual environment (jeans are welcome)!

We strive to keep our employees happy and working consistently, built from providing 40+ years of superior service and strong leadership! And we like to have fun! We throw employee appreciation events throughout the year like parking lot BBQ's, catering/food trucks, snow cone days, big prize giveaways, employee recognition awards, and more!

Key Responsibilities:

• Present a professional appearance that supports and enhances the company’s business image with our partners
• Maintain and utilize the Kiosk / Display within the retail stores to communicate the benefits of purchasing HVAC products and services
• Initiate communication with prospective customers by proactively walking the store, greeting & engaging in informative / investigate conversation & schedule a sales appointment
• Educate and build awareness about the HVAC Program for customers and store employees
• Achieve specified position KPIs and goals
• Represent the company professionally, honestly, and ethically

Qualifications:

• A person who enjoys face to face interaction while being outgoing, energetic, and self-motivated
• Ability to manage personal emotions when faced with rejection
• Present a positive and optimistic attitude
• Must be a self-starter with a result driven disposition
• Active listener able to ask open-ended discovery questions to potential customers
• Intuitive ability to measure interest of customers
• Must be detail oriented with good time management skills
• Ability to move conversations to a decision and ask for an appointment commitment from potential customers
• Ability to stand for 4-8 hours at a time
• Ability to use a smart phone & tablet utilizing apps, email and text
• Must pass a pre-employment background check & drug screen

All About Family Home Services, a Wrench Group entity, is the merger of Collins Comfort Masters and All About Water. Collectively we’ve been providing HVAC, Plumbing, Water Purification, and Air Quality home services across the Phoenix Valley for over 40 years.

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.  The company encourages all qualified candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a visa to work legally.